Shipping policy
DELIVERY
Subject to availability, we will use reasonable endeavours to deliver the products you have ordered as soon as possible after your order is accepted by us. If the goods are not available for delivery within 14 days of being ordered you shall be entitled to cancel your order and receive a full refund of any monies paid.
We do not ship to PO Box addresses. For further information about our delivery charges, please refer to Delivery Information page.
Delivery charges will be clearly set out when you place your order and will be added to the total amount due. Prices and delivery charges displayed are valid and effective only in the United Kingdom (except where otherwise stated).
We deliver the products ordered to the valid delivery address which you supply. We cannot deliver items within the same order to multiple addresses. For worldwide delivery charges please call Customer Services on 01442 503884 who will be pleased to assist. Certain deliveries may require a signature to confirm receipt.
We will advise you by email if there is likely to be a delay in despatching your order. We reserve the right at Our discretion to ship orders only to the billing address.
If your order can not be fulfilled due to a stock shortage, we will contact you to discuss changes to your order. There will be no extra postal charges for orders where delayed items are sent separately.
Once delivered, the products ordered will become your property – provided they have been paid for in full. Except in relation to products that are damaged or faulty when delivered or which have been incorrectly delivered, We will not accept any liability for their loss, damage or destruction after they have been delivered.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for non-UK deliveries, some of our products may not be available for delivery to certain destinations outside of the UK. We reserve the right to define what can and cannot be delivered to destinations outside of the UK.